- ✓Keep the customer-owned system as the system of record where practical
- ✓Collect only information needed for the approved workflow
- ✓Minimize Twisted Saguaro Operations retention
- ✓Encrypt and separate customer data
- ✓Use role-based access and audit logs
- ✓Define retention and deletion rules
- ✓Do not train unrelated models on customer, member or client data
- ✓Require appropriate approval for consequential actions
Privacy principles
Your Data Belongs to You
Twisted Saguaro Operations is designed to process and route information without becoming the organization’s permanent data warehouse.
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TWISTED SAGUARO OPERATIONSPractical AI · Better Operations · More Capacity
TWISTED SAGUARO OPERATIONSPrivacy principles
01Minimize
02Control
03Protect
Our design principles
Minimize, separate and control
Website analytics
Measure use without collecting inquiry details
We use Google Analytics to understand aggregate website activity and which pages, calls-to-action and service paths are useful. Analytics events do not include the names, email addresses, phone numbers or message text entered into inquiry forms.
Google advertising signals and ad-personalization signals are disabled in the website configuration.
- ✓Page views and general engagement
- ✓Operations Review and Morgan interest
- ✓Industry-page navigation
- ✓Phone, email and PursuitScope link clicks
- ✓Simulated Morgan demo interaction
Sensitive information
Stronger controls for higher-risk categories
Prayer requests, pastoral care, health information, counseling, benevolence, minors, student records, background checks, donor or client records and member records require explicit authorization and stronger safeguards.
Privacy, access, retention and deletion requests may be sent to privacy@twistedsaguaro.com.